Kim is a strategic-level user experience expert who focuses on user research, interaction design, usability, and human factors.
Before co-founding Specific Clarity, Kim worked at AT&T, Lucent Technologies, iSolute.com, ATL Ultrasound, and Philips Medical Systems. She led hardware and software UX teams in large multinational companies. She founded a UX team and championed UX at a technology startup. At AT&T, she co-created a quality-level gate process ensuring that the prerequisites, dependencies, and deliverables of UX were integrated into product development cycles. She was an original member of Lucent Technologies’ audio quality laboratory, the Multimedia Perception Assessment Center. She has degrees from Indiana University, and continued her studies at Stevens Institute of Technology and NYU. She holds 10 US patents and 6 international patents.
Kim is based in Dayton, OH, and when she isn’t running Specific Clarity, she is a wife, mother, word nerd, musician, and a “show me the proof” researcher on any issue that touches her life.